At “DIMITRA Education & Consulting S.A.”, hereinafter referred to as the “Company”, we recognize the utmost importance of your personal data and consider their respect and protection a firm commitment, always in compliance with national, European, and international law.
Please read our Company’s Personal Data Protection Policy carefully to be informed about how we collect and process information related to you. By using our websites and signing the respective consent forms, you unreservedly accept the practices described herein, the terms of which shall henceforth govern our relationship and are incorporated into the terms of use of each service we offer.
The purpose of this Policy is to define and articulate the general framework and core principles established and applied by our Company regarding the processing of your personal data and the protection of their security, confidentiality, integrity, and availability.
The purpose of this Policy is to define and articulate the general framework and core principles established and applied by our Company regarding the processing of your personal data and the protection of their security, confidentiality, integrity, and availability.
This Policy applies to all Personal Data managed by our Company in the context of its operations, whether acting as a Data Controller or as a Data Processor.
1. What is your personal data
Personal data refers to information relating to an identified or identifiable living individual. Different types of information which, when combined, can lead to the identification of a specific individual, also constitute personal data.
Examples of personal data include details such as your full name, Tax Identification Number (TIN), Social Security Number (SSN), Identity Card Number, home address, email address, landline and mobile phone numbers, Internet Protocol (IP) address, cookie identifiers, and any other information that enables your unique identification.
2. What information do we collect from you
When you visit our Company’s websites, we may collect data from you. Some of this data may be of a personal nature.
If you are interested in participating in an educational program, the data collected may include your full name, address, phone number, browsing history, IP address, screen resolution, browser used, operating system and settings, access times, and your referring URL.
If you are using a mobile device, we may also collect data identifying the device, its settings, and your location.
If you wish to be contacted for further information, we will necessarily collect your name and email address.
Our Company reserves the right to collect non-personally identifiable information about users [such as browser type, type of computer, operating system, internet service providers, etc.] and/or to monitor Internet Protocol (IP) addresses using appropriate technologies (cookies).
Cookies are small text files stored on each user’s hard drive that do not allow access to documents or files on the user’s computer. They are used to facilitate user access when using specific services and/or pages of the Website, as well as for statistical purposes.
For more information about the cookies used by the Website, please visit the Cookies Policy page.
3. How we collect your personal data
We collect your personal data directly from you. Specifically, you provide us with your personal data when you express interest in participating in an educational program, or when you express interest in being contacted by us.
4. Use – disclosure of personal data
We use your personal data in the context of your participation in educational programs, to support or inform you regarding the activities of our Company related to education and training programs, European programs, as well as to further inform you about our initiatives, respond to your requests and inquiries, and to address your suggestions and comments aimed at improving our services. We also use this data for analyzing the traffic of our websites and improving your user experience.
As a general rule, our Company does not disclose your personal data to third parties, except when this is clearly required by legislation or regulatory frameworks, or when we act as intermediaries and to the extent necessary to complete a service and fulfill requests related to the services we provide. In any case, you will be informed about such disclosure when required.
5. Storage – protection of personal data
Our data centers, where your personal data is stored, are located within the European Union. In all cases, we take appropriate technical and organizational measures to ensure that your personal data is transferred, stored, and processed in accordance with appropriate security standards and procedures, and in line with the terms of this Policy and the applicable data protection laws.
At our Company, we employ trained and responsible personnel, and we recognize the importance of protecting your privacy and all your personal information. For this purpose, we have implemented suitable security policies and utilize appropriate technical and operational tools, such as data anonymization, pseudonymization, data encryption, the use of firewalls, the establishment of access levels, authorized personnel, staff training, periodic audits, and compliance with international standards for security and business continuity.
6. Retention period of personal data
The retention period of your personal data, in cases where you express interest in participating in an educational program, corresponds to the duration of the program, extended by the period required under tax and financial legislation.
The retention period of your personal data, in cases where you express interest in being contacted by us, is two (2) months.
After the expiration of the above-mentioned periods, your personal data is deleted.
7. Your rights regarding the processing of personal data
You have the right to obtain information about the personal data we have stored about you at any time, in accordance with applicable legislation and free of charge. We may request proof of your identity before providing you with this data.
- You have the right to request the correction or update of your personal data, and the “Company” will proceed with their immediate correction.
- You have the right to request the deletion of your personal data.
- You have the right to request the cessation of processing of your personal data by the “Company”.
- You have the right to request the restriction of processing of your personal data by the “Company”.
- You have the right to request the transfer of your personal data to another entity/organization.
If it is proven that a data breach of your personal information has occurred by the Company, resulting in material or non-material damage, you have the right to file a complaint with the competent Supervisory Authority, the Hellenic Data Protection Authority, at www.dpa.gr.
To exercise the above rights, or if you have any questions regarding the personal data protection policy, or if you need assistance with exercising or understanding your privacy options, please contact the privacy team at dpo@dimitra.gr or write to us at:
DIMITRA Education & Consulting S.A.
19 Palaiologou Street,
Larissa, GR-41223, Greece.
8. Changes to the Personal Data Protection Policy
The Company may periodically amend, revise, and improve this Personal Data Protection Policy. Please check the Effective Date to see when this Policy was last revised. Any revision will take effect as soon as we post the updated Policy.
If we make material changes to this Policy that expand our rights to use the personal data we have already collected from you, we will notify you and provide you with options regarding the future use of your data.
This Policy was revised by our Company on 01/09/2020 and is Version 2.0.